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Organizations are facing an engagement crisis. Regardless if they are customers, employees, patients, students, citizens, stakeholders, organizations struggle to meaningfully engage their key constituent groups who have a precious and limited resource, their time. Not surprisingly, these stakeholders have developed deflector shields to protect themselves. Only a privileged few organizations are allowed to penetrate the shield, and even less will meaningfully...
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Bestselling author Lynda Gratton-a world-renowned authority on business strategy-takes an extensive look at Hot Spots-places and times where cooperation flourishes, resulting in productivity and excitement. Now, these previously unexplained flares of ideas and innovation are thoroughly examined, as Gratton shows how to develop of Hot Spots within one's own environment.
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"The #1 New York Times bestselling author and longtime leader in the discussion of the future of work provides research-based insights and best practices for leading change in the ever-evolving post-pandemic world of work. The pandemic forced your organization to shed antiquated systems, processes, and procedures and to make a bold leap into an even more digitally enabled, technology-driven future. After months of adapting, your teams have settled...
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Drive long-term profits and growth by making the company a place your employees love. In Great Company presents a practical approach to ensure that your employees perform at their highest possible levels. It's not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work.
Founder and CEO of one of today's...
86) Creating a Drama-Free Workplace: The Insider's Guide to Managing Conflict, Incivility & Mistrust
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The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust.
Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success.
Stop...
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Conversation-powered leadership
How can leaders make their big or growing companies feel small again? How can they recapture the "magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation.
In Talk, Inc., Boris Groysberg and Michael Slind show...
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Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions-but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people...
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"For 20 years, the Great Place to Work® Institute has been developing the annual ranking of the best companies to work for in the US and in 39 countries around the world. In the US, the ranking is published by FORTUNE and is best known as the FORTUNE 100 Best Companies to Work For. In 2010, the list included among its finalists: SAS, Google, REI, Scripps Health, Hoar Construction, DreamWorks Animation, Zappos.com, Salesforce.com, Cisco, Marriott...
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"At its core, this book is about the intimate relationship between leadership and opportunity. Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills that adapts to new people and environments. This book spotlights how to build the skills to...
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Will your team work together with energy and enthusiasm, fear and frustration, or just go through the motions? With a proper understanding of how emotions work, the choice might just be up to you! Emotion, more than any million-dollar tool in your highly educated arsenal, spells the difference between stellar and mediocre team performance. Fear, anger, frustration, and other negative feelings can endanger a group's dynamic. But positive emotions have...
92) Seeing red cars
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Seeing Red Cars is a full-length Star Thrower program that encourages audiences to focus on what they DO want instead of focusing on what they dont! By having a positive attitude and taking action, viewers will be motivated to move in the right direction for themselves and for their organization. Hosted by Laura Goodrich, trainer and consultant, this unique and engaging program helps audiences make better decisions, combat negativity, and create...
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"Companies are investing an unprecedented amount of money to keep their data and assets safe, yet cyberattacks are on the rise--and the problem is worsening. No amount of technology, resources, or policies will reverse this trend. Only sound governance, originating with the board, can turn the tide. Protection against cyberattacks can't be treated as a problem solely belonging to an IT or cybersecurity department. It needs to cast a wide and impenetrable...
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"Linda Kohanov, author of the bestselling The Tao of Equus, pioneered a deep understanding of "the way of the horse," including the extraordinary nonverbal communication of skilled riders and the collaborative power of "herding cultures" through the centuries. She has adapted this profound, time-tested approach to modern life and the organizations in which top-down management hierarchies have become obsolete. Detailing the five roles of "master herders"--Dominant,...
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As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done.
In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to
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There is a growing gap between the skills entry-level job seekers have and the skills needed in twenty-first century workplaces. In a series dedicated to helping teens become ready to join and succeed in the work force (whether part- or full-time), this title contains a detailed look at the interpersonal skills and knowledge that they need in order to successfully search for and acquire a job, as well as to thrive once hired.
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Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings -- the parent company of Enterprise, Alamo, and National rental car companies -- to discover how attention to stakeholder relationships can be a key factor in success.
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How do growth leaders such as Procter & Gamble, GE, and Amazon consistently achieve above-average organic growth? These companies pursue a disciplined, systematic process that distributes innovations across a spectrum of risk, ensuring that they balance incremental growth with breakthrough opportunities. For most companies, notes Professor Day, minor innovations make up 85% to 90% of their development portfolios. While necessary for continuous improvement,...
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The subject of "design thinking" is the rage at business schools, throughout corporations, and increasingly in the popular press--due in large part to work of IDEO, a leading design firm, and its celebrated CEO, Tim Brown, who uses this book to show how the techniques and strategies of design belong at every level of business.
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On average, a company will lose 25% of its revenue from an organizational disaster – and that's the good news. The average cost to have prevented it? Less than one-tenth of 1%. But that's not the worst of it; in virtually every case, the organization's leadership will already know this…Cultural Calamity: presents Joseph W. Mayo's breakthrough theory on organizational risk culture. Exploring over a century of such disasters, Mayo introduces his...
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