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"Seize the benefits of the five-generation workforce. Generational distrust and ageism are seeping into organizations worldwide. Differences over communication style, technology preferences, identity, and politics are fueling harmful stereotypes and hurting team performance. It doesn't need to be this way. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both...
686) Workplace wellness that works: 10 steps to infuse well-being and vitality into any organization
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Simply putting wellness programs in place does not guarantee employee participation. Putnam shows how to design wellness programs that are effective and stimulate voluntary compliance. She provides examples, resources, and action items for a variety of programs, and helps you identify what will work in your situation.
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"Filled with case studies from firms such as GT Automotive, GE Healthcare China, Vale, Dominos, Swiss Re Americas Division, and Polar Bank, among others, this book (written by Dan Denison and his co-authors) combines twenty years of research and survey results to illustrate a critical set of cultural dynamics that firms need to manage in order to remain competitive. Each chapter uses a case as a means to illustrate an important aspect of culture change...
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"The Racial Revolution of 2020 pushed anti-racism to the forefront of the global conversation. For the first time in history, many companies have had to take an honest look at how little progress has been made in regard to racial equity in the workplace. The diversity, equity, and inclusion industry has been around for decades and strides have been made to create a more diverse workforce, however, more must be done to ensure that people of various...
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"Those in STEM fields are charged with driving innovation. In the workplace, whether you are a young professional or an experienced leader, not only do you face the challenge of applying your technical expertise, but also of navigating complex social dynamics. When you focus only on the technical side, you operate in a silo that has limited impact and encounter many roadblocks, seemingly from others. However, sometimes you're the roadblock! To make...
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Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present...
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"The COVID-19 pandemic will forever be remembered as a pivotal event in American history. Written by one of the world's foremost experts on leadership and followership, this book centers on the first six months of the pandemic and the crises that ran rampant. The chapters focus less on the former president, Donald Trump, than on his followers: on people complicit in his miserable mismanagement of the crisis in public health. Barbara Kellerman provides...
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"Mindfulness and compassion come naturally to all of us, as does a fundamental goodness; in these pages, readers will discover how to access that true nature. Van Gils also explores the science behind practices that not only decrease stress, overwhelm, and chronic illness but also develop authentic, emotionally fit leaders and a compassionate workplace. Accessible and inspiring, Happier at Work is a guide to a transformed workplace -- one of enhanced...
695) Loyalty 3.0: how big data and gamification are revolutionizing customer and employee engagement
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Loyalty programs don't inspire long-term loyalty. Once a better deal comes along, customers will gladly defect. Paharia shows you how to create a system powered by human motivation and digital technology that creates ongoing, persistent engagement among customers, employees, and partners.
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"Gender equality is a moral and a business imperative. But unconscious bias holds us back and de-biasing minds has proven to be difficult and expensive. Behavioral design offers a new solution. Iris Bohnet shows that by de-biasing organizations instead of individuals, we can make smart changes that have big impacts--often at low cost and high speed."--Provided by publisher.
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The author of Mouse tales and More mouse tales offers another revealing glimpse at Disneyland and its operations, in the context of the park's legal history since 1955 and the hundreds of lawsuits that have shaped both park policy, employee relations, public perception, and the tourism industry.
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