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Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. According to Colleen Barrett, customers return because they like the experience and they like the way they are treated. And how do you keep them satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time ensuring that her employees are valued as people, and encouraged to do the right thing rather than doing things...
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This classic best seller vividly illustrates different management styles in action. Tony Spence is the epitome of the autocratic manager. Shouting and swearing, he bullies and generally humiliates his team of sales people. By contrast, supermarket personnel manager June takes a more bureaucratic approach, strictly applying the rules and regulations. Consultative manager Geoff believes in the human touch and says his door is always open. Marketing...
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How do growth leaders such as Procter & Gamble, GE, and Amazon consistently achieve above-average organic growth? These companies pursue a disciplined, systematic process that distributes innovations across a spectrum of risk, ensuring that they balance incremental growth with breakthrough opportunities. For most companies, notes Professor Day, minor innovations make up 85% to 90% of their development portfolios. While necessary for continuous improvement,...
7) Severance
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Working nine-to-five can be a real killer, but team building vacations can sometimes be worse. Seven employees of an international weapons manufacturer are left stranded and must fend for themselves. The retreat turns deadly as the colleagues discover they are the target of a crazed and vengeful enemy. Forget office politics, only lucky will survive this deadly and bloody office outing.
8) Draft day
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On the day of the NFL Draft, general manager Sonny Weaver has the opportunity to save football in Cleveland when he trades for the number one pick. He must quickly decide what he's willing to sacrifice in pursuit of perfection as the lines between his personal and professional life become blurred on a life-changing day for a few hundred young men with dreams of playing in the NFL.
9) Big night
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The story of two Italian brothers whose superb restaurant is on the brink of bankruptcy. Their only chance is to risk everything they own on one 'big night' with an extravagant feast for bandleader Louis Prima. But their big night is complicated by a lovers' triangle, a sneaky restaurant rival, and the hilarious perfection of Chef Primo.
10) Dakota
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A woman and her daughter find warmth and companionship when her late husband's combat dog comes to live on their farm. However, they must soon band together when a corrupt sheriff does whatever it takes to get his hands on the family's land.
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Ray Donovan is the go-to guy who makes the problems of Los Angeles celebrities, superstar athletes, and business moguls disappear. This powerful family drama unfolds when his Irish gangster father is unexpectedly released from prison, setting off a chain of events that shakes the Donovan family to its core.
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Key topics: Leaders, Managers, Autocratic managers, Democratic managers, Laissez-Faire managers, Paternalistic managers, Theory X and Y managers. What's the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?
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Developing time management skills can make all the difference with day-to-day care. Learning the importance of managing your tasks and stress level, while still delivering excellent care to each patient. Your staff will be more effective and productive after viewing this program.
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How can corporations get the most out of their employees? Charles O'Reilly challenges the prevailing wisdom that companies must chase and acquire top talent in order to remain successful. He argues that companies need to abandon the obsession with hiring highpriced stars, and instead motivate ordinary people to build a great company and achieve extraordinary results. According to Dr. O'Reilly, companies should start with a set of values and a culture...
Series
Accounting and finance clips volume 2
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v. 1. How does a business choose between different sources of finance? Is it always better to get money from inside the company than get an overdraft or loan or to sell shares in the firm? And what are the pros and cons of selling assets to raise finance? --v. 2. Divine Chocolate found its funding in a novel way - by giving an ownership stake to the cocoa farmers which supply its beans. This source of finance fits well with the fair trade company's...
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Ray Donovan, Boston bouncer turned Hollywood crisis fixer, can protect just about anything except the unity of his family. As his estranged ex-con father dodges the law, Ray's lonely wife Abby finds herself drawn to a cop. Son Conor may be too close to home while daughter Bridget is slipping away. Can he hold the pieces of his family together while going to bat for celebrities in crisis? In this sharp, edgy second season, Ray finds that what he wants...
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One of the most critically acclaimed dramas on television is back with its most exciting season yet! After the bloody Minassian shootout, Ray Donovan is focused on healing himself and his damaged relationship with his family. But Ray is soon pulled back into his old life by a troubled boxer and an enigmatic art dealer with ties to the Russian mafia.
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An effective leader must be prepared to offer timely and honest feedback, both to employees and to other members of the management team. Whether positive or negative, such input shows concern for the growth of each individual. David Bradford examines what it takes to have a "feedback rich" organization, while an effective leader must be prepared to offer timely and honest feedback, both to employees and to other members of the management team. Whether...
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