102 minutes: the untold story of the fight to survive inside the Twin Towers

"It's a bomb, let's get out of here."

"It's going to be the top story of the day."

"Mom, I'm not calling to chat."

"We have no communication established up there yet."

"Should we be staying here, or should we evacuate?"

"Get away from the door!"

"If the conditions warrant on your floor, you may wish to start an orderly evacuation."

"You can't go this way."

"The doors are locked."

"I've got a second wind."

"I'm staying with my friend."

"Tell the chief what you just told me."

"We'll come down in a few minutes."

"You don't understand."